Privacy Policy

Privacy Policy

This Privacy Policy explains how BenQ Medical Technology Corporation and its worldwide affiliates (“BenQ Medical Technology,” "we" or "our") use the information we collect from our consumers and other individuals within our clients, business partners, supplier and other organizations with which BenQ Medical Technology has or contemplates a business relationship, either online through the websites, or offline via your purchase of our products or services, or interaction with our agents or employees, unless a separate or supplementary notice is offered. This Policy also provides information about our privacy practices and rights you can exercise in relation to your personal information. Please be advised, however, this Privacy Policy does not apply to our business partners or to any other third parties, even if their applications, products, services, websites or social media features may be accessed through links we provide for your convenience. We encourage you to review their privacy policy before allowing the collection and use of your personal information.

Why and How We Use Your Personal Information

We may collect your personal information as an individual for various purpose, such as managing your relationship with us, improving and developing the performance of our products and services, and better serving you when you are using BenQ Medical Technology products or services. The personal information we collect depends on the nature of your interaction with us or on the BenQ Medical Technology products or services you use. Here are some examples:

Transaction Support

When you create an account, make a purchase or request information, or connect to our services to provide you with support, we may collect information necessary to assist you in administering your account, completing the transactions, processing payments, arranging shipments and deliveries, providing maintenance support and facilitating repairs and returns. For instance, we will ask for things like your name, mailing address, phone number, email address, billing, shipping and communication information, payment card or financial account data, product serial number, and account ID or credentials in order to fulfill your request.

Customer Experience

We may also collect information about your use of BenQ Medical Technology products to enable product features to operate, to tailor our interactions with you, and to understand the way you use our products or services so that we can improve and continue developing them, including timely firmware and software updates and to ensure the continued operation of the device or service.

Contacting Our Clients, Partners and Suppliers

In our relationship with clients, partners and suppliers, we also collect business contact information (such as name, business contact details, position or title of their employees and authorized users) for purposes such as contract management and fulfillment, delivery of products and services, invoicing and management of the relationship.

Security

In some cases we use the data to maintain the security of our websites, products and services, or to prevent and detect security threats, fraud or other criminal or malicious activity that might compromise your information. When you interact with us, we may take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal information.

Advertising and Marketing

In order to keep you posted on BenQ Medical Technology’s latest product announcements and upcoming events, we may use your personal information to provide you our new product or service information, special offers, personalized content, targeted advertising or invitations to participate in market research. You can always opt-out from receiving personalized communication by sending us an email to Here.

We may obtain your information through our partners, clients, suppliers and other third parties with which BenQ Medical Technology has or contemplates a business relationship. In this case we take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your personal information to us.

Our legal basis to process personal data includes processing that is necessary for the performance of the contract between you and BenQ Medical Technology, necessary to comply with legal requirements, necessary for our or a third party’s legitimate interests, and based on your consent which may subsequently be withdrawn at any time without affecting the lawfulness of processing based on consent before its withdrawal.

If you submit any personal information about other people to us, you are responsible for making sure that you have the authority to do so and to allow us to use their personal information after providing them with this Privacy Policy.

Disclosing Personal Information

We may share your personal information with our affiliates or business partners to carry out transactions you request or to make our business more responsive to your needs, such as product delivery, website hosting, payment processing or customer service. We will only share your personal information with the third party recipients who agree to protect your personal information and use it solely for purposes limited to and consistent with this Privacy Policy.

We may access or process your personal information on a global basis as necessary for the purpose for which such access or process is granted. To the extent such global processing involves a transfer of personal information to our affiliates or third parties located outside the EEA that have not received a binding adequacy decision by the European Commission, such transfers are subject to (i) EU standard contractual clauses; or (ii) other binding and appropriate transfer mechanisms that provide an adequate level of protection in compliance with GDPR, such as approved binding corporate rules.

How We Secure Your Personal Information

To prevent loss, unauthorized access, use or disclosure and to ensure the appropriate use of your information, we utilize reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. We also require our suppliers and vendors to apply similar protections from unauthorized access, use and disclosure.

Retention Period

We retain personal information for the period necessary to respond to your requests, as needed to comply with legal obligations, and to otherwise fulfill the purposes outlined in this Privacy Policy. Retention periods can vary significantly based on the type of information and how it is used. When assessing these periods we carefully examine our need to collect personal information and if we establish a relevant need we only retain it for the shortest possible period unless a longer retention period is required by law. Following the expiration of the retention period, electronic records are permanently erased so as to ensure that they cannot be restored and physical records are destroyed in a manner where they cannot be reproduced.

Changes to this Privacy Policy

If we modify our Privacy Policy, we will post the revised policy here, with an updated revision date. If we make significant changes to our Privacy Policy that materially alter our privacy practices, we may also notify you by other means.

Exercising Your Rights

You have a legal right to obtain a copy of your personal information free of charge, and the right to correct or update your personal information, or to request deletion of your personal information. You can also object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Under the laws of some jurisdictions, we may decline your requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical. If you request a change to or deletion of your personal information, please note that some of your information may remain within our systems and other records where necessary for compliance with applicable law.

Contacting Us

If you would like to exercise your rights or have any questions or concerns about our Privacy Policy, our collection and use of your data or a possible breach of privacy laws, you can write to us at the appropriate address below including your name, email address and purpose of the request:
BenQ Medical Technology
tm.INFO@BenQMedicalTech.com
7th Floor No.46, Zhou-Z St., Nei-hu, Taipei 114, Taiwan
+886-2-8797-5533
+886-2-8797-5188

If we are unable to resolve your concerns, you have the right to contact a data privacy supervisory authority in the country where you live or work, or where you consider that the data protection rules have been breached. The name and contact details of the Data Protection Authorities in the European Union can be found Here.

Last update: 1, 21 , 2019